Seatpin is the marketplace for tickets to live events. Prices are set by sellers and may be below or above face value.
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Pinned tickets for every event. Choose and get it now.

Privacy Policy

By using www.seatpin.com, you agree to this Privacy Policy and give your express consent to the processing of your personal data by Yes Trade And Brokerage EOOD ("we", "us", or "our") as described below.

1. Personal Information

During registration, you may provide the following data:

  • Full name
  • Email address and phone number
  • Note: Payment information (credit/debit card or bank account) is not required during registration and is only collected at the time of purchase.

2. Data Processing and Legal Basis

For users in the EU, EEA, and Switzerland, behavioral advertising now relies on explicit consent, not legitimate interest. This change complies with evolving GDPR interpretations and the Digital Markets Act (DMA).

3. Purpose of Data Collection

We process your personal data to:

  • Manage your account
  • Provide and improve services
  • Send service updates and marketing (with consent)
  • Comply with legal and financial obligations

4. Data Sharing and Third Parties

  • We may share your data with trusted third parties like Google and Meta to provide advertising and analytics services.
  • Google Customer Match: We comply with Google's Customer Match Policy and GDPR. Data shared with Google is hashed and used only for matching and campaign delivery.
  • Meta (Facebook/Instagram): Meta now requires user consent for personalized advertising in the EU. We ensure proper consent mechanisms are in place.

5. Privacy Controls

You can manage your data using tools such as:

  • Google Ad Settings
  • Facebook "Why am I seeing this?"
  • Meta Privacy Shortcuts
  • Seatpin account dashboard

6. Security

We apply appropriate technical and organizational measures to ensure the confidentiality and integrity of your data.

7. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Object to processing or withdraw consent
  • Request data portability

Contact: support@seatpin.com

8. Account Deletion

Send a request from your registered email to support@seatpin.com. Your account will be deleted within 24 hours. Transaction-related data is retained for legal reasons.

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